Privacy Policy

Last Updated: April 10, 2026

This Privacy Policy describes how microspaze.com Pte. Ltd. ("we," "our," or "us") collects, uses, discloses, and protects your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

1. Introduction

At microspaze.com, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy applies to all personal data collected through our website, mobile applications, products, and services.

2. Personal Data We Collect

We may collect the following categories of personal data:

• Contact Information: Name, email address, phone number, billing and delivery address
• Account Information: Login credentials, purchase history, product preferences
• Payment Information: Credit card details (processed securely via Stripe - we do not store full card numbers)
• Technical Information: IP address, browser type, device information, cookies
• Usage Data: How you interact with our website and products

3. How We Collect Personal Data

We collect personal data through:

• Direct interactions when you create an account, make a purchase, or contact us
• Automated technologies such as cookies and similar tracking technologies
• Third-party service providers such as payment processors

4. Purpose of Collection

We collect and use your personal data for the following purposes:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Sending order confirmations and delivery updates
• Improving our products and services
• Sending marketing communications (with your consent)
• Complying with legal obligations
• Preventing fraud and ensuring security

5. Consent

By providing your personal data to us, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy. For marketing communications, we will obtain your explicit consent before sending promotional materials.

6. Disclosure of Personal Data

We may disclose your personal data to:

• Service providers who perform services on our behalf (payment processing, delivery, IT support)
• Professional advisers such as lawyers, bankers, auditors, and insurers
• Government authorities when required by law
• Third parties in connection with a business transfer or merger

We do not sell your personal data to third parties for marketing purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Typically, we retain customer data for 7 years from the date of your last transaction.

9. Your Rights Under PDPA

Under the Singapore PDPA, you have the right to:

• Access your personal data
• Correct errors or omissions in your personal data
• Withdraw consent for the use of your personal data
• Request deletion of your personal data (subject to legal requirements)
• File a complaint with the Personal Data Protection Commission (PDPC)

10. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. For more information, please refer to our Cookie Policy.

11. International Data Transfers

Your personal data may be transferred to and processed in countries outside Singapore. We ensure that such transfers comply with the PDPA and that appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

• Email: [email protected]
• Address: 160 Robinson Road, #14-04, Singapore 068914
• Phone: +65 6123 4567

14. Data Protection Officer

Our Data Protection Officer (DPO) can be contacted at [email protected] for any data protection concerns.